Privacy Policy

Who We Are

This Privacy Policy applies to Kiria Leather ("we", "our", "us"), a leather goods business operating under the name Kiria Leather, based at 90 Feet Road, Dharavi, Mumbai, Maharashtra, India. Our website is kirialeather.in and we can be reached at kiriaLeather@gmail.com.

We are committed to protecting your personal information and being transparent about how we use it.

Information We Collect

When you interact with us, we may collect the following information:

• Your name, phone number and WhatsApp number when you contact us or make an enquiry
• Your email address if you send us an email
• Your delivery address if you place an order
• Messages and product enquiries you send us via WhatsApp, Instagram or our contact form
• Basic browsing data collected automatically via our website (pages visited, device type, browser)

How We Use Your Information

We use the information we collect to:

• Respond to your product enquiries and process your orders
• Coordinate delivery and shipping logistics
• Send order updates and confirmations
• Improve our website and product listings
• Contact you if there is an issue with your order

We do not send promotional messages without your consent. We will never sell your personal information to third parties.

WhatsApp & Instagram Communications

Much of our customer communication happens via WhatsApp (+91 72084 24084) and Instagram (@kirialeather). When you contact us on these platforms, the data you share is also subject to Meta's own privacy policies. We only use information shared in these conversations for the purpose of handling your enquiry or order.

Data Storage & Security

Order and contact information is stored securely. We use reasonable technical and organisational measures to protect your data from unauthorised access or disclosure. We do not store payment information — payments, where applicable, are handled directly and in-person or via trusted third-party payment services.

Sharing Your Information

We do not sell, trade or rent your personal information. We may share limited information only in the following cases:

• With delivery and courier partners — to fulfil your order
• Where required by Indian law or a lawful government request

Cookies & Tracking

Our website may use basic cookies or third-party analytics tools (such as Google Analytics) to understand how visitors use the site. These do not collect personally identifiable information. You can disable cookies through your browser settings at any time.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information (where we have no legal obligation to retain it)
• Withdraw consent for communication at any time

To exercise any of these rights, contact us at the details below.

Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.

Contact Us